Privacy Policy | MBJ Coaching

1. Introduction

This privacy policy (referred herein as “policy”) is for the company NexJourney Coaching LLC (referred herein as “Company,” “Our,” “Us,” “We”). This privacy policy is meant to disclose to our users how our Company collects, uses, processes, shares, manage, and stores the personal information and data we collect from you when you use our website. This is a required right under most countries’ privacy policy laws and is meant to provide the best experience for users in regards to their data privacy.

If, at any time, you would like to exercise any of the rights granted in this policy, or if you have any questions regarding this policy, you may contacting us via:

- Email: nexjourney2024@gmail.com

2. Disclaimers and Data Protections Rights

Our Company would like to make sure you are fully aware of all of your data protection rights. This policy attempts to provide as much transparency as possible in regards to disclosing the fullest amount of information on how we collect, use, and manage users’ data. In an effort to satisfy such efforts, we provide the following disclaimers in regards to specific countries’ privacy laws:

Canadian Users: As defined under Canadian law, Personal Information means information about an identifiable individual. The disclosures mentioned herein are meant to transparently convey the methods of collecting, managing, storing, using, protecting, and sharing personal information by users. Users grant their consent to this policy through it being readily available for viewing in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

European Union (EU) Users: In accordance with the General Data Protection Regulation (GDPR), all EU users are entitled to specific data protection rights and disclosures, including, but not limited to:
- Right to Access - You have the right to request copies of your personal data. We may charge you a small fee for this service.
- Right to Rectification - You have the right to request to correct any information you believe is inaccurate on our systems. In addition, you have the right to request that we fulfill any information that you believe is incomplete.
- Right to Erasure - You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data under certain conditions
- Right to Object to Processing - You have the right to object to our processing of your personal data under certain conditions.
- Right of Data Portability - You have the right to request that we transfer any personal data that we have collected to another organization, or directly to you, under certain conditions.

We have one month to respond to any request made under this section. If you would like to exercise any of these rights, please contact use via any method provided in Section 1 of this policy.

California Users: Your privacy and rights under the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA) are important to us. We offer this document as a resource to view how we collect, manage, store, and use your personal information in the day-to-day running of our website. This policy adheres to the rights granted to California users in regards to how we collect, manage, store, and use your personal information as defined under CIV 1798.140(v) of the CCPA.

3. Rights and Choices for California Residents

If you are a resident of California, this section describes your rights and choices regarding how we collect, share, use, and protect your personal information, how to exercise those rights, and limits and exceptions to your rights and choices under the CCPA.

A. Exceptions: The rights and choices in this section do not apply to you if the information being collected is:

Aggregate consumer information
De-identified personal information
Publicly available information

B. Access to Information: If the above exceptions do not apply, and you have not made this request more than twice in a 12-month period, you have the right to request that we disclose certain information to you about our collection and use of you personal information over the past 12 months from the date we receive your request. Once we receive and confirm your request on your behalf, we will disclose it to you or your representative:

The categories of personal information we collect.
The categories of sources for the personal information we collect.
Our business or commercial purpose for collecting or disclosing such personal information.
The categories of third parties to whom we disclosed the category of personal information for a business or commercial purpose.
The business or commercial purpose for which we disclosed the category of personal information
The specific pieces of personal information we collected about you in a form that you can take with you (also called a “Data Portability Request”).

C. Deletion Request Rights: You have the right to request that we delete any of your personal information that we collect from you and retain, subject to certain exceptions. Once we receive and verify your request, we will delete your personal information and direct our service providers to delete your personal information from our respective records unless an exception applies. We may deny your deletion request if retaining the personal information is necessary for us or our service providers to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or to prosecute those for such activity.
Debug to identify and repair errors that impair existing intended functionality.
Exercise free speech, or exercise another right provided by law.
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when the businesses’ deletion of the personal information is likely to render impossible or seriously impair the achievement of such research if you previously provided informed consent.
Enable sole internal and lawful uses of such personal information that are compatible with the context in which you provided it.

D. Exercising Access, Data Portability, and Delation Rights: To exercise the access, data portability, deletion rights, or any other rights mentioned herein, a consumer or a consumer’s authorized agent may submit a verifiable request to us by using the contact details in Section 1.

E. Requests: You may only make a verifiable consumer request for access or data portability, in relation to this section, twice within a 12-month period. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information is related to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided via a verifiable consumer request to verify the requestor’s identity or authority to make the request.

F. Authorized Agent: An authorized agent is any person or legal entity registered with the Secretary of State or similar office that you have authorized to act on your behalf. We reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf and cannot verify their own identity to us. If a request is made by an authorized agent acting on your behalf, we may require the following:

Submission of evidence by you with your permission for the authorized agent to submit a verifiable request on your behalf.
For you to directly acknowledge, via electronic communication, that the authorized agent is allowed to act on your behalf.
Require the authorized agent to verify their identity.
For a power of attorney document to be submitted that is signed in accordance with state law.

G. Response Timing and Format: As required under CCPA, we agree to respond to any verifiable consumer request within 45 days of its receipt. If we require more tie, with a maximum of 90 days, we will inform you, in writing, of the reason. Such notification will be by email unless there is another preferred communication method provided. Any response we provide will cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply if a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the personal information from one entity to another entity without hindrance. No fee will be charged to process or respond to your verifiable consumer request.

H. Right of Non-Discrimination: We do not discriminate against you for exercising any of your rights in this policy and under applicable laws. Unless permitted by law, we will not:

Deny you goods or services.
Charge you different prices or rates for goods, services, and offers, including through granting discounts or other benefits, or imposing penalties.
Provide you with a different level of quality of goods or services.

4. What Data We Collect: Categories of Personal Information

Our Company collects or has the intention to collect the following data:

Personal identifiers: These include, but are not limited to, real name or alias, postal address, signature, home phone number or mobile phone number, bank account number, credit card number or debit card number, or other financial information or billing details, email address, account name, or other similar identifiers.
Protected Classification Characteristics: These include, but are not limited to, age, race, color, ethnicity, ancestry, national origin, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status
Commercial Information: These include, but are not limited to, records of personal property, products or services purchased or obtained, or other purchasing or consuming histories.
Biometric Information: These include, but are not limited to, biological characteristics or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, face ID, keystrokes, or other physical patterns, sleep, health, or exercise data.
Internet or Other Similar Network Activity: These include, but are not limited to, browsing history, search history, and information on a consumer’s interaction with a website, application, or advertisement.
Geolocation Data: These include, but are not limited to, physical location or movement. For example, city, state, country, and ZIP code associated with your IP address or derived through Wi-Fi triangulation; and with permission on your mobile device settings, the precise geolocation information from GPS-based functionality on your mobile devices.
Professional or Employment Related Information: These include, but are not limited to, current or past job history, performance evaluations, disciplinary records, workplace injury records, disability accommodations, and compliant records; and emergency contact information, such as the name, relation to you, phone number, address, and email address of another person in the context of having an emergency contact on file.
Non-Public Education Information (per the Family Education Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)): These include, but are not limited to, educational records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Inferences Drawn from Other Personal Information: These include, but are not limited to, profile settings reflecting a person’s preference, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

5. How We Collect Your Data

You directly provide our Company with most of the data we collect. We collect and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer intake form, customer survey or questionnaire, or provide information or feedback through any of our means of contact, on any message boards, or via email.
Voluntarily subscribe to receive communications from us, including any bookings and related details, or for any free resources or communications
Use or view our website via your browser’s cookies.

6. How We Use Your Data

Our Company collects your data so that we can use or disclose your personal information for the following purposes:

Account Management: to process your order and manage your account, including, but not limited to, troubleshooting problems, resolving disputes, collecting fees or or dues, as well as build a client portfolio and manage any agreement or contract we may have with you.
Offers: To provide products, services, and other offers
Alerts: To provide email alerts and other communications regarding our products, services, and available offers for other products and services that may be of interest or that you have registered to receive.
Subscribed Emails: to provide emails with resources, newsletters, testimonials, or special offers on other products and services we think you might like.
Obligations: To carry out any obligations for paid products, services, offers, or any obligations under our terms and conditions or terms of use.
Feedback: to get feedback to generally provide an overall better experience and to improve our respective services or website.
Protection and Security: to protect against fraud, safeguard data, and the general security of the website, as well as to detect security incidents, verify human users, and avoid being subject to malicious, deceptive, fraudulent, or illegal activity
Law Enforcement: to respond to law enforcement requests as required by applicable law, court order, or government regulations.
Intended Purpose: as described for the intended purpose when collecting your personal information.
Assessment or Sale: to evaluate or conduct a merger, divestiture, restricting, reorganizing, dissolution, or outright sale, either wholly or partially, of our assets in which your personal information becomes a part of such sale. In the event this takes place, users will be notified.

For the aforementioned purposes, we may contact you via email, phone, text messages, or email, or your preferred method of communication.

Our usage of your personal information may change over time, and when such changes occur, we will update this privacy policy.

7. Sharing Personal Information

We disclose your personal information to third parties for business purposes only. The general categories of third parties that we share with are as follows:

Our third party service providers that, without their services, our website would not be able to function in its current manner.
Affiliated websites and business in an effort to bring you and our users improved services, products, and offers.
Other companies, affiliate partners, and third parties that help us advertise products, services, and offers to you, other users, and potential new customers.
Third parties to whom you, or an authorized agent on your behalf, authorized us to disclose your personal information.
Third parties or affiliates in connection with a corporate transaction, such as a sale, consolidation, or merger of our financial institution or affiliated business.
Other third parties to comply with legal requirements or to disclose personal information to government authorities per the rule of law.

When our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

It is recognized by you that our Company may have or will potentially disclose the aforementioned categories of personal information for business purposes.

Our Company is hosted by wix.com (Wix), which provides us with the online platform to sell our products and services to you. Their platform provides our Company with services including, but not limited to, our website, our scheduling system, and our payment processing. Your data may be stored through Wix’s data storage, databases, and general Wix applications. All direct payment gateways offered by Wix and used by our Company adhere to the standards set by PCI-DSS as managed by he PCI Security Standards Council. PCI-DSS requirements ensure the secure handling of credit card information by our service providers. Visit wix.com to view their privacy policy, as it will differ from our privacy policy. We are not responsible for the handling of your personal information of data when using, accessing, or visiting this third party provider.

8. Security and Protection of Your Data

We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to personal information and data. This includes device safeguards used in accordance with industry standards.

It is understood by use when you use our website that the personal information or data that you submit to us electronically may not be secure when it is transmitted to us. Specifically, we recommend that you do not use unsecured or public channels to communicate sensitive or confidential information.

9. Marketing

Our Company would like to send you information about products and services of ours that we think you might like. Marketing will be automated once you have opted to provide your personal identification information. Once you have opted in to receive marketing, you may always opt out at a later date. You have the right at any time to request our Company to stop contacting you for marketing purposes. You have the right at any time to request our Company to stop data sharing with other members within our Company.

If you no longer wish to be contacted for marketing purposes, please follow our “unsubscribe” procedure and allow 48 hours for processing to be complete.

10. Cookies and Cookie Management

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

You can set your browser to not accept cookies. Follow the instructions given at allaboutcookies.org to learn how to remove cookies from your browser. In a few cases, if cookies are removed, some of our website feature may not function properly.

11. Types of Cookies We Use

Our Company uses cookies in a range of ways to improve your experience on our website. There are a number of different types of cookies, however, our website uses:

Functionality: Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies may be used.
Advertising: Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, devise, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Website Management: Our Company uses these cookies to ensure proper website function in order to provide a great experience for our visitors and users. These cookies help monitor and analyze the performance, operation, and effectiveness of our website and its platform provider (Wix), as well as ensure our website and our platform is secure and safe to use. A mix of first-party and third-party cookies may be used.

12. Linking and Privacy Policies of Third Parties

Our Company website may contain links or redirects to third party sources such as other websites, applications, content, or software. When you use a link online to visit these third parties, you will be subject to their privacy policy and the jurisdiction of governing law Our privacy policy applies only to our website. For any link or redirect to another website, read their privacy policy, as it will differ from ours. We are not responsible for the handling of your personal information of data when using, accessing, or visiting these third parties.

13. Changes and Amendments to Our Privacy Policy

We reserve the right to amend our privacy policy at our discretion and at any time. Our Company keeps its privacy policy under regular review and places any updates on this web page. Changes or amendments to this policy are effective immediately upon their posting on our website. When we make changes to this policy, we agree to notify users via email or other preferred communication methods.

This privacy policy was last updated September 2024.

14. Contact Us for Questions

If you have any questions or comments about our Company’s privacy policy, the ways in which we collect and use your personal information or data, your choices, or your rights regarding such use, or you wish to exercise one of your data protection rights, please do not hesitate to contact us by using the contact details mentioned in Section 1 of this policy.